Shipping Policy

Thank you for shopping with BennetWestern. We are committed to providing a smooth and reliable experience from checkout to delivery.

For assistance with your order, shipping, or tracking information, contact us at support@bennettwestern.com.

1. Free Worldwide Shipping

BennetWestern offers free standard shipping on all orders worldwide.

No standard shipping fee will be charged unless otherwise clearly stated at checkout.

2. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day. Processing may take slightly longer during holidays or high-volume periods.

3. Estimated Delivery Times

Estimated delivery times after processing are:

• United States: 7–12 business days

• Mexico: 7–10 business days

• All other countries: 8–15 business days

Delivery times are estimates and may vary due to customs, weather, carrier delays, public holidays, or other circumstances beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Tracking information may take 24–48 hours to appear or update in the carrier’s system.

5. Customs, Duties and Taxes

International orders may be subject to import duties, taxes, or customs fees.

These charges are determined by local authorities and are the responsibility of the customer.

6. Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

BennetWestern is not responsible for delays, returned packages, or lost orders caused by incorrect or incomplete address information.

7. Shipping Delays

Delivery may be delayed due to customs, weather, carrier issues, holidays, or other circumstances outside our control.

Our support team will assist with available tracking information whenever possible.

8. Lost or Damaged Packages

If your package is lost, missing, or damaged, contact support@bennettwestern.com with your order number and relevant photos or tracking details.

If tracking shows the package as delivered, please first check around your property, with neighbors, or with the local carrier.

9. Multiple Packages

Some orders may be shipped in separate packages and arrive on different dates.

Separate tracking numbers may be provided at no additional standard shipping cost.

10. Contact Information

For questions regarding shipping, delivery, or tracking, contact:

BennetWestern
Email: support@bennettwestern.com
Website: https://bennettwestern.com

Our support team is committed to providing a reliable and smooth shopping experience.